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IT Asset Management – ITAM Process & Tagging Services

IT Asset Management – ITAM Process & Tagging Services

Today Companies need a complete and reliable picture of their IT equipment, systems and processes to be able to get maximum value and use from their IT assets. IT Asset Management (ITAM) is a cornerstone of IT Service Management (ITSM) yet is often omitted from existing ITSM implementations or initiatives.

Organizations are largely focused on continuously improving ITSM-related processes to increase service levels and manage risk to deliver value to the business. This will effectively help IT department to reduce costs and avoid unnecessary expenditures.

A comprehensive IT Asset Management program is fundamental to managing the infrastructure that supports the delivery of IT Services to the business. ITAM is an important building block for organizations because it enables automated tracking, control and financial management of the assets (devices and applications) that comprise the IT infrastructure.

Our Offering

ELITSER provides IT Asset Management Services to help decision makers in getting holistic and reliable picture of their IT equipment, systems, and processes (Configuration Items CI. Based on ITAM, our offering is to design a continuous, economic and automated process chain for IT Asset/Software licenses purchase, finance, transfer and return.

Our IT Asset Management solution puts comprehensive information at your fingertips, helping you to plan and operate your IT assets and IT operations efficiently.

Hardware Asset Management:

  •        Consultancy to design and develop IT Asset Management (ITAM) processes based on ITIL
  •        Identifying IT Assets/CIs and finalize IT Asset/CI Parameters
  •        Physical Identification and Reconciliation of the Assets
  •        Tagging assets with Barcode/RFID/E Tags
  •        Collecting and noting asset Parameters of each asset/CI
  •        Compile and Process the data
  •        Assist the Client to Upload and Maintain the data
  •        Revision / Amendment existing Process Policy / Procedure on regular basis.
  •        Identifying and Configuring required reports

Software Asset Management:

  •        Consultancy to design and develop IT Asset Management (ITAM) processes based on ITIL
  •        Identifying Software to be licensed and managed
  •        Defining connection of SW Assets (SW Licenses) to the HW Assets to enable HW-Asset Management and SW-Asset management on an integrated platform.
  •        Compile and Process the data
  •        Provide customer with an efficient Software Asset Management, which systematically supports their License Management processes and policies.
  •        Population of Software Inventory (Installed Vs Purchased) that are in scope
  •        Identifying and Configuring required reports

Benefits of IT Asset Management

Asset Management will enable customer to maintain entire life cycle of the Assets. With ITAM it is possible to establish and maintain IMAC (Install, Move, Add and Change) best practices, improve asset service levels and manage service risk.

A pragmatic and phased approach to adopting ITSM and ITAM processes is recommended to help to secure continued funding of your programs. This program development approach creates recurring business value, improves your organization’s IT maturity and provides success at every step.

  •        Uncover savings through process improvement and support for strategic decision making
  •        Gain control of the inventory
  •        Increase accountability to ensure compliance
  •        Enhance performance of assets and the life cycle management
  •        Risk reduction through standardization, proper documentation, loss detection

Business Benefits

After implementing the defined Asset Management policies, organizations will get below mentioned tangible benefits

  •        Maintain the complete IT Asset and configuration item (CI) list.
  •        Maintain Configuration Management Database (CMDB) with proper access control and confidentiality
  •        Maintain records for expired and decommissioned assets
  •        Conduct capacity reporting on replenishing assets and consumables
  •        Track and report on contract, license, AMC, support renewals etc
  •        Identify, track, and prioritize corporate assets, especially mission-critical assets required for business continuity planning
  •        Manage Contracts for the assets which are applicable