ElitFlow is a technology agonistic integration platform which helps complex and growing enterprises consolidate their multiple EMS (monitoring) touchpoint into once common console for NOC / SOC and MSP Operations. ElitFlow has built in capabilities to co-relate incidents/events in real time at CI or Business Service levels. It logs only relevant Incidents with enriched information into ITSM which enables IT operations to minimize the response/resolution time.
Elitflow’s CMDB module maps CI’s from all the sources to Business Services. This module adds a layer of intelligence which enables IT Operations to proactively identify and resolve incidents before they impact business services and keep all relevant systems and staff informed.