• Address:

    No. 1403-04, Grosvenor Business Tower, Dubai-UAE

  • Contact Us:

    info@elitser-me.com | +971 4 4542741

ElitFlow - Optimizing Data Flow

ElitFlow is a technology agonistic integration platform which helps complex and growing enterprises consolidate their multiple EMS (monitoring) touchpoint into once common console for NOC / SOC and MSP Operations. ElitFlow has built in capabilities to co-relate incidents/events in real time at CI or Business Service levels. It logs only relevant Incidents with enriched information into ITSM which enables IT operations to minimize the response/resolution time.

Elitflow’s CMDB module maps CI’s from all the sources to Business Services. This module adds a layer of intelligence which enables IT Operations to proactively identify and resolve incidents before they impact business services and keep all relevant systems and staff informed.



Primary Function

  •        Maintain CI’s assets From all EMS systems To consolidate asset Landscape being monitored by all EMS
  •        Raise only critical incident to ITSM consolidating multiple events after dedupe and correlation at asset level / business service level
  •        Collects Events from All EMS systems in real Time and get consolidated Event and incident console for NOC
  •        Map CI’s to Business Services to demonstrate impact analytics